Refund Policy

All sales are final

Zuno subscription fees are non-refundable, including partial billing periods, unused articles, and any period after you cancel.

Cancelling

You can cancel any time from Settings → Billing, or by emailing zunohelp@proton.me. Cancellation stops future charges. You keep full access until the end of the period you have already paid for. We do not pro-rate.

Quarterly and annual plans

These are paid in advance for the whole term. Cancelling part-way through does not produce a refund for the remaining months.

Duplicate and incorrect charges

If you are charged twice for the same period, or charged after a valid cancellation, email zunohelp@proton.me and we will refund the incorrect amount.

Service failure

If Zuno is unable to deliver the service for an extended period due to a fault on our side, we may at our discretion issue account credit. Credit is not cash and is not redeemable.

Chargebacks

Contact zunohelp@proton.me before disputing a charge with your bank. Accounts with an open chargeback are suspended until it is resolved.

Free analysis

The site audit at /start is free. No payment, nothing to refund.